Frequently Asked Question
Howdo I upload my pictures for customized magnets?
To upload your pictures, simply click on the "Upload" button on the product page. Select your favorite images from your device, and we'll take care of the rest.
What file formats do you accept for pictureuploads?
We accept most popular image formats, including. For the best results, make sure your images are high resolution.
How many magnets can I order at once?
You can order a minimum of 6 magnets per set. If you're interested in large quantities, feel free to contact us for wholesale options.
Can I order magnets with different pictures?
Yes! Each set of magnets can include different images. Upload up to 6 unique images for each order.
Howlong does it take to receive my order?
Once your order is placed, your order will be shipped within 2-3 business days. For Canada and USA it typically takes 5-6 business days for arrival of order.
Whatis your return policy?
Since all magnets are custom-made, we do not offer returns. However, if your order arrives damaged or there is an error, please contact us within 7 days of receiving your order, and we will resolve the issue.
CanI order wholesale magnets or buttons for my business or event?
Absolutely! We offer wholesale pricing for bulk orders. Contact us with your request, and we'll provide a custom quote based on your needs.
Are the magnets handmade?
Yes! All of our magnets are handmade with care in Alberta, Canada, ensuring each one is crafted with the highest quality.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking number so you can monitor its delivery.
Still Have Questions?
If you didn't find your answer here, feel free to reach out to our customer service team via email or through our contact form. We're happy to help!